LA Fitness
Orlando, FL 32828-7047
Phone: (407) 380-1526
User Reviews for LA Fitness
04/30/2007 Posted by renee_mka
Overall, the equipment is new; which is nice, but the service needs work. The level of customer service has drastically diminished and the high-pressure sales tactics are unbearable. I’ve tried to have my friends join so I can have more gym buddies to help me stay motivated, but there tactics have scared all of my friends away from LA Fitness. I sat through a couple of sales presentations, because I was hoping to work out when we were done. It was truly an unpleasant experience! I would have expected the same type of high-pressure sales when I was buying a used car, but not signing up for the local gym. Let your product sell it self… no need for bullying techniques. I’ve actually considered switching gyms because of it. Plus, I can work out with my friends at another gym. It would be nice if they also added a way to listen to TV’s from the cardio machines. They have over 10 TV’s without subtitles or a way to hear the sound. Watching the News only does so much.
Pros: New equipment
Cons: Customer services, high pressure sales tactics
01/18/2006 Posted by janeypunt
When I originally joined LA Fitness the gym was new and the staff was enthusiastic and pleasant. The gym is still very clean, add on weights have slowly vanished and guest service has diminished. I still like the gym over most others, but there is room for improvement.
Pros: Clean, Well organized
Cons: missing weights

