Pierre Day Spa
Orlando, FL 32804-2941
Phone: (407) 294-5464
11/05/2007 Posted by anole
I had been to Pierre's several times and enjoyed the experience. However, my mom and I also received gift certificate for Mother's Day 2007. When I called to make an appointment to use it in August 2007 (just 3 months later), I was told the spa was under new ownership and the new owner would not accept my gift certificate. I was outraged and asked to speak to the owner. She was rude to me and wasn't interested in discussing it. She said that she didn't receive the money and wasn't providing the service. She claimed she was changing the name and that her business was not Pierre Day Spa, however, she continued to answer the phone by that name and responded to questions on the Pierre website. It sounded to me like she was trying to benefit off the name but was unwilling to accept any of the obligations. Seeing as she was not interested in keeping past customers, I would highly recommend you stay away!
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