Charley's Steakhouse

04/11/08

Amazing Food! by Lauren P. at InsiderPages

Contributor at Insider Pages

We went here while vacationing in Disney and I have to say, this was a great dining experience! Both the seafood and steaks were awesome! It's very pricey but well worth it!

07/16/09

Best ever!

by CSMobileUser2 at Citysearch

My family went to Charley's while we were on vacation in Orlando. When we first walked in we thought we may be under dressed, we had been at Universal all day. But the lady up front assured us that we were fine and made us feel very welcome. My husband travels often for his job and he told me that there is no place like Charley's, he was right. Our steaks were the best that we have ever had. The server, Jackson, was very knowledgeable and pleasent. We wanted a nice bottle of wine for dinner and Jacksons suggestion was perfect. The lady from the front came over to help Jackson deliver our food and even offered to cut up the steak for my children. Then while we were finishing our huge piece of cake the same lady came by to check on how we enjoyed our meal. Come to find out the lady that had greeted us at the door, served our food, and come by to check on us was a manager! I have never experienced anything like that before, she really made us feel welcome like we were the only people there. I would go back to Charley's because the food was amazing, but the service we recieved was what put the experience over the top. Thank you for having such a great staff. Jackson and Marianne deserve a raise!

07/03/09

Awful Experience at Charley's Steakhouse

by pcmerry at Citysearch

Awful food and $$$$$$$. My petit filet was gristly, veggies tasteless and tough and salad very blah. Four of us shared a very modest ($28) bottle of wine and that was it for booze...bill, with tip , was $308. Truly the worst meal I've had in a high end establishment. From now on for me it's go with what you know such as Ruth Chris, Morton's and S&W's..even Outback can outdo this place. . My fault for not sending the entire meal back..but didn't want to make a scene so I guess I can just chalk it up (not chew it up) to a very bad experience.

• Cons: Just about everything.

08/08/08

Loved it

by igatev at Citysearch

Better steak that DelFrisco's! Excellent experience. The service was very professional. The ambiance was very nice.

05/02/08

POOR, INCOMPETENT MANAGEMENT

by rodmancolin at Citysearch

Although the steaks were above average, whoever owns this establsihment should invest some of their profits into training for their management staff. I was dissatisfied with the service and the female mgr. who inquired about our "experience" seemed more concerned with repuration than provididng exceptional service. She made us feel as though we were an imposition simply for stating our perception as to the mediocre level of service at best. Maybe the same quality they claim to have should be exhibnited in regards to interaction with their guests. The manager was just shy of being rude and seemed unconcerned with our legititmate complaint for the money we spent. I could spend 200 dollars else where, but I would suggest they start with etiquette training for their management staff (Marianne).

12/29/07

Not Worth It

by sfleites at Citysearch

Visited Charlys Steakhouse, as compared to famous steakhouses in major cities such as Miami, New York, Chicago, this restaurant does not level up. Not only is it overpriced, but also the steak was way below average and the service not al all good. I will not recommend this restaurant to friends.

• Pros: Nice Ambience
• Cons: Below average steaks

01/25/07

Poor service, below average food, over-priced. Restaurant does not feel clean. Salad bar is below average.

by vdodge at Citysearch

This is the second time I have been to Charley's Steak House. My first time was pleasant and my steak was above average. This time however, the service was poor and my steak was below average. I would not recommend this restaurant to any out-ot-town visitors. Locals may have a better experience, but I would not recommend going in a group of more than four. Del Frisco's is a much better dining experience for the money. I feel that when I pay over 36.00 for a porterhouse steak, it should not be tough. I should not have to sit through most of my meal with an empty water glass. Since we came with a group, we were charged 17% gratuity, but our service was not worth that.

11/12/06

Disneyland comes to International Drive

by kalusnarose at Citysearch

The food was great. Pretty hard to find fault there. The management at this location is terrible. Nine tables were forced to put up with a group with four loud kids, mechanical dino's going off every ten seconds. One kid throwing food, digital flash going on over an over again as the kids laughed at the pictures. We asked the management to get these folks aware that they were not parents and not doing what parents were supposed to do. Control the behavior of their kids. Wait, this is Orlando and paying over a hundred dollars for dinner and putting up with this on a Saturday night is to be expected in Orlando. If you are looking for a quiet romantic night away or a meal away from the convention you have been at all day, this is not the place. I say fire this management group and bring in Nancy P. the new Majority Leader and get her to run this place. At least she has nerve and will talk to the parents and let them know they are ruing the dinners of other patrons. and not put up with inappropriate behavor. Even from the President We got our dessert to go and got out of there as quickly as possible.

• Pros: Great food
• Cons: Like being at Disneyland with six thousand kids.

11/10/05

Good Steak

by lecelvis at Citysearch

Steak here is ample in size and is slightly above average. Would not consider this a 'best' steak house.

However, the pricing is in accordance with the food; so you get your money's worth.

Service is great.

Deserts are huge.

If you dont want to spend top dollar for a steak, this is a good steakhouse.

• Pros: Good Steak, Priced Well, Service

10/31/05

terrible

by sloo88 at Citysearch

Slow service...mediocre steak. We waited 3 hours for a seat and our food Friday night. Pathetic!

10/26/05

Great Steaks!

by cityward at Citysearch

First time in this summer. Great Steaks, service, wine list. Would highly recommend.

• Pros: Food, Decor, Service
• Cons: Parking