Southern Management Systems

03/21/07

Southern Management Systems Orlando Florida Criminal conduct Kim Baker

by vegasvince at Citysearch

Southern System Management located in Orlando Florida is a company that claims to be a "collections agency" whose clients include the ORLANDO SENTINAL. Problem is, they also market themselves as a "debt counseling" service. Can you say conflict of interest? I bet the FTC can.

In other words, they create customers for their bogus debt relief services from the debtors they are hired to collect from. Wonder if the Orlando Sentinal is aware of this. They are now.

The conflict of interest is offensive enough, but this boiler room operation is so full of conivance, vanity, and manipulation....that it's only a matter of time before the Federal Trade Commission shuts them down permanently.

Kim Baker is one of the participants in involved in this boiler room operation whose conduct is so patently offensive and illegal...she should hire an attorney....soon.

She had harrassed and harrassed my company over a 80 dollar bill that ended up being a "misbill" from the Orlando Sentinal. YES! It was a mistake! We did not OWE A DIME.

The paper apologized for their mistake. Kim Baker and the company Southern Management Systems.... she works under--- did not. They kept trying to collect a debt that even the client told them was a mistake. Can you spell FRAUD, Kim?

But that didn't stop Kim Baker and Southern Management Systems, who continued their "shake down."

Kim Baker and her cronies picked the wrong Italians to mess with. Cuz she might end up in prison for her actions and those of her superiors. And they might join her if we have anything to do with it. And rather then simply apologize for their lack of due dilligence, Kim Baker continued the harrassment. And that my friends, is illegal. And it's considered...criminal.

08/12/09

oh and by the way

by susanspring at Citysearch

oh and by the way all you debtors who owe people money, talk about unprofessional. do you even think about what these bill collectors go through, they have to put up with verbal abuse 8 hours a day, they get cursed at, threaten, there kids get threaten. and all there doing is there jobs. there not going to put up with ur abuse, your right they will hang up on you, there not CUSTOMER SEVERICE, YOU ARE NOT CUSTOMERS, YOU OWE MONEY!!!! THAT MAKES YOU A DEBTOR YOU USE TO BE CUSTOMERS. HAVE SOME RESPECT.. if you treat them nice they can do alot for you, reduce your bill and let you pay a settlement amount, can get you a payment plan, its in there hands so you might want to be nice. And if your not thats ok but dont expect them to bend over backwards for you..... remember that old saying TREAT PEOPLE THE WAY YOU WANT TO BE TREATED. this is true, you can have the best experience with sms, inc or the worst experience its all up to you. I know, i called and i was really mad, screaming yelling and the person on the other line hung up. she had every right, who did i think i was,, i called her back appologized and we got to talking she was great and even took over $1000 off me and my sons bill.. im so sorry once again......think people, think....................

• Pros: they help you clear up ur credit
• Cons: nothing

07/30/09

Ignorance

by tiredofjerks at Citysearch

Hey. crazydogssss....... glad to know yo have tons of money lying around and have never had a hardship in your lifetime. Especially now with people losing their jobs unwillingly, and being taken competely off gaurd with mouthes to feed. I hope someone as ignorant and insensitive as you is never put in this kind of situation. Something tells me noone would really care.

I spoke with the manager here to attempt to pay my debt and make an arrangement. When I couldn't give him a specific date, he hung up on me without a second thought. These people should be thanking God that I am calling THEM to pay a bill in a RECESSION. Not professional at all and a bunch of idiots for chasing people trying to pay them away.

• Pros: NONE

03/25/09

THIS PLACE DOES Stink

by mamiceita at Citysearch

I worked for this company for a month. Little did I know what I was getting myself into...I needed a job and well took the first thing that came. I was fired because I was not aggressive enough. LOOK I'm not going yell @ these people who don't have a job and because they lost there apartment for one reason or another. I mean I called people and I got in trouble for helping them take action since some of these apartments made mistakes themselves with peoples credit. Can you believe that. And let me say by adding that the people who work there Misty aka Nichole Moss & Wendy aka Kim Baker you two are the worst there is when it comes to Management. You might have been there for 4-6 years but you can not treat people like there crap.These people used to talk so much S%%$ after they hung the phone with these people by calling them rude names cursing them out and everything. I am glad that I am not working for them anymore. Plus what they didn't know was I have an EVICTION TO!!!! SUCKERS!!!! If you get a call next time just say do not call any numbers you have listed in you directory and they can not call you anymore. Oh and yes they can call you about anywhere since they can look your info up with just your SS# in some database to see if you got a new tel# or address. SMS look @ the ecomomy do you really think anyone wants to pay there debt @ a time like this THEY ARE LOOKIN GTO SURVIVE!! oh by the way Nichole Moss drives a green car w/ rims and Kim baker drives a red pic up TRUCK.... HAVE A NICE LEGAL LAWSUI@## ASSSSSSSHOLES...oh P>S>S> the owner is almost leagally blind!!

• Pros: NOTHING
• Cons: NOTHING

03/04/09

Alicia at Southern Management Systems

by WhorelandoSucks at Citysearch

I didn't owe a whole lot of money and I only paid it off b/c I was trying to rent a house somewhere else. But that girl Alicia who works there is an effing "C U Next Tuesday". She needs to either 1) leave her job if she's so unhappy and/or 2) learn people skills and customer service abilities. I was never rude to any of the people I spoke to at Southern Management Systems. In fact, while I was paying the debt off, the guy and I were joking around. I am going to write a complaint letter about Alicia specifically. Not that I am expecting much to be done about it. But it will put my mind at ease. Screw you, you little dirty "C U Next Tuesday".

• Pros: Jim Stout
• Cons: Alicia

01/22/09

crazy people

by crazydogssss at Citysearch

lets face it, you owe a debt, what collection agency has a good review. admit it, pay it, move on with your life and improve what very little credit you have. you wouldnt have bill collectors calling you if you PAID YOUR BILLS!!!!!!!!!!!!!!!!!!!!!!! looooosssseeerrrrrrss

11/25/08

robert weavor

by lohonan at Citysearch

robert weavor is his alias his real name is steven lohonan his direct ext is 150 dont be fooled by the voice mail its his extention. dont beliive what he tells you. communicate via mail is you have an account there. he is the owner of the company not just a represenative thats why he's the way he is.

• Pros: none
• Cons: everything they do

09/17/08

extreme outrage

by hodagger at Citysearch

Based on the 15 reviews I have just read, this fire needs no further fuel....but I cannot meerly sit back and let my voice remain silent. I'll begin w/ Robert Weaver. His unprofessionalism is exactly as the many before me have described. While reading all of these complaints, the similarities to my experience today were uncanny. I could nearly write a review verbatum to those already listed. Mr. Weaver had an ugly smugness to his voice, apparent in his icy greeting. He proceded to continuously interupt me while relaying my concerns, and then shouted at me to lower my voice. I couldn't concentrate on my synapsis through his constant interruptions and harrassment. Verbal assaults towards my intelligence and intentions were the norm for Mr. Weaver so much that I was literally speachless. Never have I spoken with a business professional that speaks in such a derogatory manner. When I finally found a break to question a method for repayment, he offerred no real solution, but informed me that I had "already wasted 15 minutes of his time and the conversation was over". When I asked for Mr. Weaver's title, he refused to offer me that information. As I questioned him as to why I should pay an unknown individual that will not identify his title, he quickly re-directed the question, saying he is not asking for the money, but his client was, and the circular questioning spiraled out of control from there, leaving Mr. Weaver without a single answer to a legitamate question. Then, he performed his signature move and hung up the phone. How is a person with genuine intent to settle these debts expected to accomplish anything with this individual when receprication is not available? Likewise, my interactions with the staff/receptionist was equally disturbing. My accounts were carbon copies of those before me: rude, uniformative, witholding of basic information (ie. web address), hung up on, etc. Calling this company will only leave you dazed and confused.

• Pros: none
• Cons: customer service

09/17/08

Very unprofessional company ! Robert Weaver needs to be educated on work ethics.

by tanyarichardson at Citysearch

All I can Say is that I'm more than upset ! I called Southern Management to find out why they were on my credit report and it was a unbelievable experience. The women who answer the phone in the office, well I guess we'll call them secretary's were so rude with no work ethics. Robert Weaver told me because I did not give him my address that he could'nt help me out. I didnt mind giving out my address, but please explain to me a couple of things first. No one should feel safe just giving out personal information without validating thigs first.Especially when I call and everyoone sems to be unporfessional. He hung up the phone on me. I thought that was against the law to handle people like that ? Especially if I'm calling to handle something on my credit report. To make matters worse I called back after he hung up on me and the secretary did'nt make things any better for me. All I wanted at that moment was some help. I told her that I needed the number to their corporate office; she refused to give it to me. She asked me for my name as if Robert Weaver knew that I had called back to file a complaint. I told her that I did'nt want to give my name, and that all I wanted was the number to coroporate. I had never experienced nothing like this in my life ! When I originally placed the call the secretary told me that I had to leave my phone number before I could speak with a agent. I tried to go around that; When I refused she hung up on me. I called back and she answered again. I finally gave in and gave her my phone number for a agent to call me back. Robert Weaver returned my call and he handled me as if I was'nt humane. Rude is a under-statement !! I would'nt advise anyone to rent from Southern Management. I went on line to find a number to their corporate office. I was in total shock to see that other people had similar experinces and had written complaints about this company. Something seriously needs to be done about the professionalism this company lacks !

09/11/08

Robert Weaver - Regina - Alicia - & Amy Jones - Violaters of the FDCPA - No respect for the LAws

by jaediaz at Citysearch

Robert Weaver @ Southern Management is one of the worst individuals i've ever dealt with - he believes that because someone owes a debt it gives him the right to belittle them. They have no type of customer service, they are very unprofessional. They dont abide by the FDCPA. The FTC should take some action and close their doors down. I dont know i've being a *ick is part of their job requirements. I would think that knowing on how the economy is right now, they would get some sense and do things right. i just called to find out why they were on my credit report, thats it. They made a mountain out of moll hill.

• Cons: Fdcpa Violaters -

07/08/08

Find yourself a lawyer

by xort1001 at Citysearch

I rented a townhome with a long time roommate about 4 years ago through real property management. The AC broke four times and even though we promptly called it was sometimes weeks before a tech came out. There were critters on a regular basis and hole underneath every window sill. Upon moving into the apartment we noticed it was never cleaned so I had to pay to have the carpets steamed, repaint the walls, and bomb the apartment. Several weeks after we were there they sent a lady out to wipe down the cabinets. Give me a break!! During one of the hurricanes a window pane was broken and he screen came off when one of the nearby trees fell and broke it. We called it in and no one seemed to care. Even when water was leaking through the ceiling via the lighting fixture in the dining room, still no one came. I moved out and 2 years later attempted move into another apartment when my credit report showed that I owed some company many. Real Property actually charged me for the window replacement, carpet cleaning, and several other "fees" that all sounded like the same thing just renamed. So of course I called them with question to such debt. They were rude even when I said "I'll Pay IT, just tell me when, where why and how much" They were unprofessional and upon my questioning of why I have never received any notice they replied, "so are you going to pay this or what?" Never got any answer but 'i don't know, I don't care, or just plain being cursed at. I am in the process of seeking legal action against this company on many levels. No one deserves to be treated the way they treat people not to mention their complete disregard for any professionalism and business practice. So I hope they have a good lawyer cause I do.

• Pros: Nothing
• Cons: Attitude, Professionalism, Business ethics, Business operations, etc.