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Bongo's Cuban Cafe

2426 Viscount Row
Orlando, FL 32809-6218
Phone: (407) 816-7450
Horrible All The Way Around
1 Star Rating: Not Recommended

04/20/2008 Posted by ChadandRachel

It was my last night on vacation and was tired of park food. My friend Rachel and I thought we would celebrate by splurging a little. We invited another friend of ours from the area to join us. The three of us were seated quickly but remained at our table for some time without any acknowledgement. We ordered drinks and the server left only to return 10 minutes later with no drinks. We gave our order and asked for our drinks. Twenty-two minutes later still had no drinks or bread. I got up and talked to the manager. He said he would take of us. The drinks arrived 15 minutes later and wrong. We sent one back and it was returned again wrong. The foor was mild at best. Our bread arrived after our plates were removed. Our server came to the table all of twice, drinks and food was delivered by many different people. The bill arrived at full price. Speaking to the manager he offered no explanation or discount. Save yourself some aggrevation and skip this place all together.

Pros: live music

Cons: everything else

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Editor's Review

Cuban-American Gloria Estefan and husband Emilio created this cafe as the Disney version of Old Havana.  See the full editorial review.

Insider Tips

Where to Sit

With a performing Desi Arnaz look-alike and a packed crowd, the sound level at tables in the center can be quite high. Sit in booths near the back bar for less noise.

More Insider Tips

Restaurant Information

Parking

  • Lot

Hours

  • Daily 11am-2am

Payment Types

  • MasterCard
  • Visa
  • American Express
  • Discover

Cuisines

  • Cuban

Meal Price

  • $$

Amenities

  • Happy Hour
  • Celeb Hangout
  • People Watching
  • Live Music
  • Family Style
  • Open 7 Days
  • Group Dining
  • Outdoor Dining
  • Kid Friendly

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