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Bongo's Cuban Cafe

2426 Viscount Row
Orlando, FL 32809-6218
Phone: (407) 816-7450

Ratings & Reviews Summary for Bongo's Cuban Cafe

What Users are Saying:

  • Prompt seating
  • Make reservations
  • Good for groups
5 Star Rating
 
(1 reviews)
4 Star Rating
 
(0 reviews)
3 Star Rating
 
(1 reviews)
2 Star Rating
 
(0 reviews)
1 Star Rating
 
(4 reviews)

User Reviews for Bongo's Cuban Cafe

1 Star Rating: Not Recommended

04/20/2008 Posted by ChadandRachel

It was my last night on vacation and was tired of park food. My friend Rachel and I thought we would celebrate by splurging a little. We invited another friend of ours from the area to join us. The three of us were seated quickly but remained at our table for some time without any acknowledgement. We ordered drinks and the server left only to return 10 minutes later with no drinks. We gave our order and asked for our drinks. Twenty-two minutes later still had no drinks or bread. I got up and talked to the manager. He said he would take of us. The drinks arrived 15 minutes later and wrong. We sent one back and it was returned again wrong. The foor was mild at best. Our bread arrived after our plates were removed. Our server came to the table all of twice, drinks and food was delivered by many different people. The bill arrived at full price. Speaking to the manager he offered no explanation or discount. Save yourself some aggrevation and skip this place all together.

Pros: live music

Cons: everything else

1 Star Rating: Not Recommended

04/17/2006 Posted by jojosgirl

My boyfriend and I have passed Bongos before and admired the resturant and thought it would be a great place to eat. appearances can be decieving though.... Well I was so excited to eat there finally and get some "authentic" cuban food well it was yucky! we ordered cuban fried chicken that came dry, plain and with a side of white rice and a few peas scattered on the plate...the rolls were cheap and the flan was not very good either. what really freaked me out was no more than 2 minutes after ordering our food was already brought to us making me wonder if it had just been sitting out... I do not recomend Bongos to anyone it is too expensive for what we got! for 2 people eating plain rice a thin slab of unseasoned fried chicken and a few peas we ended up paying over 70 dollars!

Cons: bad food, too expensive

3 Star Rating: Average

07/02/2005 Posted by cutecouple

We were promptly seated, although we arrived at a low-traffic hour. The server was courteous and promptly brought our drinks and our bread. The spanish food was not out of this world...Both Franc and I have tasted better food at small Mom & Pop establishments. It was expensive. It was not incredibly tasty but it was not a yuck fest either. The atmosphere was great, especially since they feature a live band on Friday and Saturdays where you can dance. Unfortunately, we didn't get to stay but we've heard it's great! We give it a 3 "yummies" out of 5.

Pros: atmosphere, drinks, live music

Cons: expensive

1 Star Rating: Not Recommended

06/04/2005 Posted by vacationguy

I've been there a couple of times and the story is the same. You get the typical immigrant arrogant attitude. The staff seems not to care as they get tips automatically charged to your bill. The food seems more suited to being sold in vending machines or served at a school cafeteria. The ambience is OK, but it doesn't make up for the bad service, horrible food, and absolutely horrendous people waiting on tables. Bongo's is one of the worst places I've ever dined as well as super expensive. Stop by and give the place a glance as it is attractive and tropical, but eat elsewhere. Save your money.

Pros: Curb appeal, Location

Cons: Bad staff attitudes, Expensive, Horrible Food

1 Star Rating: Not Recommended

11/04/2004 Posted by vtskihouse

I went to Bongos for dinner after reading an advertisement in Disneys brochure. The ambience was okay, atmosphere was lively, and the menus looked appetizing. The quality of my food was poor and equivalent to food offered in a hospital or school cafeteria. The appetizers were marginal and my shrimp in tomato sauce looked and tasted like tiny, day-old shrimp in ketchup. My girlfriend ordered breaded chicken and they served her breaded veal. Our waiter refused to acknowledge the mix-up, even after she showed him the dark veal meat. This was acceptable because she also likes veal, but the quality and presentation of the dinner was horrible. I still gave 20% tip on my $100 bill since I dont want to penalize our waiter for poor management. I eat-out 3 to 4 times per week & this was the worst restaurant that Ive visited in 2 years. Go someplace else.

Pros: Location, Interrior Decoration, Looks nice

Cons: , Overpriced, Food

5 Star Rating: Highly Recommended

05/24/2004 Posted by annangreg

ONE OF THE MOST ROMANTIC TIMES I HAVE EVER HAD. THE FOOD, AMBIANCE, SERVICE, AND WINE WERE ALL WONDERFUL. FELL IN LOVE WITH THE PLACE AS WELL AS MY WIFE (THEN FIANCE) ALL OVER AGAIN.

Pros: FOOD, ATMOSPHERE, PRICES

Editor's Review

Cuban-American Gloria Estefan and husband Emilio created this cafe as the Disney version of Old Havana.  See the full editorial review.

Insider Tips

Where to Sit

With a performing Desi Arnaz look-alike and a packed crowd, the sound level at tables in the center can be quite high. Sit in booths near the back bar for less noise.

More Insider Tips

Restaurant Information

Parking

  • Lot

Hours

  • Daily 11am-2am

Cuisines

  • Cuban

Payment Types

  • Visa
  • MasterCard
  • Discover
  • American Express

Meal Price

  • $$

Amenities

  • Happy Hour
  • Group Dining
  • Outdoor Dining
  • Kid Friendly
  • Live Music
  • Family Style
  • Celeb Hangout
  • Open 7 Days
  • People Watching

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