Kennels >Aloma Jancy Animal Hospital Grooming & Boarding Kennel
3370 Pet Country Ct, Oviedo, FL | Directions 3276528.618256 -81.256801
Mon, Tues, Fri, Sat 7:30am - 12:00am
Wed 7:30am - 10:00pm
Thurs 7:30am - 7:00pm
Sun 12:00pm - 12:00am
HORRIBLE EXPERIENCE!!! I brought my dog here for boarding and picked up a different dog. He boarded for about 4 days, so i had to pay for a bath. When he came home his paws were full of poop and his upper lip was extremely swollen and red! I took him for a grooming about 3 weeks after, he acted like he was traumatized! He's a sweet and calm dog and he bit the groomer and they refused to finish the groom! He has never acted like that, all after the visit from Aloma Jancy! The groomer said my dog was scared thats why he was biting and that he must have been abused or had a traumatizing experience. He was bathed at Aloma Jancy prior to this and I have never had this happened before!!!!! I am horrified that this has happened and do not wish any dog to stay or go here! Ask for a tour of the place i failed in that and should have. I would have maybe seen dogs in their own feces, they weren't even embarrassed to give him back with poop! Never again will I be going here or anyone I know. I have pictures, it doesn't let me post them if not i would!!!!!
I have been going to this vet since 2002. In the beginning. They provided good preventative maintenance care.
I recently took my Beloved Pom in for an Emergency on 3/18/13. He had blood coming out of his urine. Time we notice it, we rushed him right in. We love and take excellent care of our pets. Yrly shots, flea meds, heart meds, dental rinse and dental cleaning as needed.
They said he had " maybe "kidney stones. To us, this didn't seem urgent. We gave him the meds that they sent us home with and we gave them daily as prescribed.
3/19/13 we rushed him back to the Vet because we felt something was just not right. He is so weak, barely moving. We had to insist that they keep him for observation.
They kept him for two nights and told us it was ok to get him on 3/22/13. He still wasn't any better. We called them and the incompetent vet tech told us that if he's not eating alot that's why he's not using the bath room.
Our beloved pet of 8 years died 3/26/13. We are devastated they do not know why he is dead. They could not explain it and said we may never know.
Dr. Murray is not well physically. He has a neurological d/o so there are fill in vets. We are so unhappy with the lack of knowledge and competency.
Our 8 yr old Pom should not be dead from Kidney Stones. We are not blaming anyone there. They are only good for shots, dental cleaning and boarding only.
Please do not use them for anything urgent not even for anything that may appear to be simple or mild.
If your dog is not well and you do not know why, please take them to an A rated Vet. Check Angies List. I don't won't anyone to lose their beloved pet like me did. It's going to take us along time to get over his absence. Do not recommend for any mild illness. Dental cleaning and shots only. Aloma Yancy has a C or F rating right now. The quality of experience service and knowledge has declined significantly
I am writing this because it is extremely hard to find a #1 Veterinarian. Well here he is!!! WE ABSOLUTELY LOVE DR. MURRAY!!!! My husband and I call him Dr. Doolittle. If you watch him, he has an amazing way with animals. Our dogs are 13 & 14 yrs. old and it is refreshing how he is all about the animals. Unfortunately, since the dogs were born we had to move with work being forced to see a few other vets not having positive experiences. However, we have been lucky enough for the majority of the dogs lives to utilize Dr. Murray. Any issue the dogs experienced which isn't many, he correctly diagnosed right away. He never overcharges or stresses out our animals with rediculous exams, x-rays, or blood work. When our dog was 4 months old (about 12 1/2 yrs ago), I called him in the middle of the night with an emergency. He was so patient, helpful, and advised me to bring him in which I did at 3:45am. The overnight vet gave him a shot and told me to bring him back the next day to double check to see how he was doing. I asked what the charge was and he said no charge. Dr. Murray said he will see you tomorrow to see how he is doing. If this doesn't show how concerned about animals over financial gain, I don't know what does. Now please don't go asking for free services because we want him to stay in business...smile. However, he is always extremely reasonable as well as directed us with correct recommendations for our dogs. As good as he is he should be paid millions!! We are proud to say because of him our dogs are healthy and happy living long lives. My husband and I highly recommend him!!
Left On Eternal Hold Today,,Like Forever Kinda Hold – After holding to have to ask a vet tech a simple question about cat pregnancy, then hanging up and calling back asking if the receptionist had forgotten possibly about me by accident, I was told, oh no he was just busy so that's why you were having to wait so long. I then asked, "could you not of possibly came back on the line and simply told me that instead of just leaving me sitting there waiting" when she replied, oh look he's ready now, then just automatically transferred my call, which I in return- simply hung up!
Not very professional at all, nor courteous is my only gripe!
Troubled Vet Office - BEWARE! – I had a horrendous experience with this vet a while back - they ended up malpracticing and killing my cat. They then attempted to cover up their mistakes, claiming a necropsy could not be performed because they had frozen the cat's body. This was a flat out LIE which was exposed when I took the cat to another vet who did a necropsy no problem. This vet found no reasonable cause for death during PRE-OP, the surgery had not even begun. The office then refused to send me any paperwork about what happened besides Dr. Murray's horribly sloppy, handwritten notes which were basically illegible. Multiple requests for typed up medical notes were ignored, until one day Dr. Murray got on the phone to scream at me about daring to think they did something wrong. I ended up filing a complaint with the Dept. of Business Regulation and they so did many other people - 13 complaints were being reviewed when I last inquired. This led to Dr. Murray losing his license (again) and he was featured on CF News 13 where several others testified to losing animals to him, and to his serious drug problems. He still owns this vet office I believe so BE WARNED!
NIGHTMARE!!!! – I took my dog in to get x-rays and they wouldn't give my dog back till the next day. When i picked her up they said her leg was broke and put a nail through her leg to fix it..they put tape around her leg and left the wound open where they inserted it. The vet flipped out once we asked what he did to out dog. They never said they were going to do "surgery" on her and didn't even tell us until we picked her up. STAY AWAY!
Very Caring – I never had any problems coming to this vet, They always treat my pet with the most care.
I had a ferret and he was ill so I called around looking for a vet that saw exotic animals, When I found Aloma I was so happy. They treated my ferret with so much love and care.
Great vet! – We've had some great experiences at Aloma Jancy Animal Hospital. The staff is super nice, especially Kim. They have taken wonderful care of our puppies. Their prices are very reasonable and the wait times are very short, if any. This operation gives back so much to the community!
I haven't had a problem yet!! – Helpful Vets My Lop bunny needed stitches and Aloma Jancy took him in at night, took great care of him, and he recuperated fast. Although he sewed the stitches sloppily, Jancy at least is close, relatively cheap, and I haven't had a problem yet.
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