Ocoee >Hudson's Furniture Showroom
Received my furniture yesterday and was thrilled with it. It took a long time to receive it but it was well worth the wait. The delivery team set it all up too!!!
Very easy purchase process! I never felt any pressure and got a great deal!
The staff provided excellent customer service and offered the best deal for my furniture order.
The dining room set we bought was a great price and the design consultant was very helpful and went we went back to buy accessories, we had another great consultant.
We made a significant purchase from Hudson's in Brandon in March '12. It is Lexington/Tommy Bahama bedroom furniture & the reason we bought from Hudson's is they had a sale on the set & no other store did. We explained we were not going to be ready for delivery for some time. All but one piece we ordered was 'in stock'. We were assured there was No Problem holding our order "until we were ready" for delivery. Several times during the 3 mos. we went into the store looking for other items & each time were told by the salesmen & the Manager, "no problem, just let us know when you're ready!"....well, when I called for our delivery I was told, there WAS a Problem...only SOME of our items were in the warehouse & we'd have to wait 4-6wks for the rest! We were LIED TO all along! Needless to say, we escalated the dilemma to the top of Hudson's, Josh Hudson-President/owner....he was polite & apologetic, but until my husband demanded moe action getting our order, Mr. Hudson only sympathized. After many phone calls & emails, Mr. Hudson assured us we would have all our furniture by 7/21....he suggested we take the items in the warehouse & the other pieces would be dlvd asap. On the 1st dlvy (2pieces), only 1 of the pieces was there! How many mistakes can be made w/one customer?! Again, more apologies. On 7/21 ALL the pieces arrived, finally. We asked Mr. Hudson to be compensated for our time/inconvenience/lack of service (store credit was acceptable) & he never responded....so much for Hudson's “We do more for you” is more than a slogan... it is our commitment!" They had the opportunity to prove it & failed!!
Unbeatable Prices!. My experience with Hudson's Furniture was nothing short of wonderful! I moved to Ocoee last month and was looking to furnish my new home. A coworker suggested Hudson's Furniture because she has recently been there when refurnishing her home. My decorating style is country with a little coastal flair thrown in and let me tell you that style of furniture is hard to find. Hudson's Furniture was where I should have been looking all along... I found everything I was looking for at unbeatable prices! Later this summer I plan on furnishing my guest bedroom and I will most certainly be going back to Hudson's Furniture.
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