Vip Nails & Spa

Doesn't Recommend

Jone S.

Joined 2 months ago

I enjoy getting pampered and splurging at nice salons that offers high-quality service -- BUT TALK ABOUT FILTHY, LOUD AND RUDE SERVICE! I had gotten my toes done there and now have an infection because the tubs are dirty and not sanitary, THEY DO NOT CLEAN THEIR PEDICURE TUBS! The petite lady (mentioned her husband is the owner) that serviced me rushed through my pedicure, then she left me waiting "to dry" to play a loud and obnoxious game of cards with the other employees. A FLEA MARKET SALON IN DISGUISE! I will never come here again!! I'll make sure my family and friends don't either. Beware!!

Deonne W.

Joined 6 months ago

Anyone in Orlando---NEVER GO TO VIP Nails NEAR WATERFORD!!! Terrible service--the guy cut my cuticle, still tried to finish even though I was bleeding like a stuck pig--my nails look like crap--they were "nice enough" to take 10 bucks off--are you kidding me??? BEWARE OF THIS PLACE!!!!

Doesn't Recommend

Sally S.

Joined 11 months ago

have had nothing but POOR experiences with VIP Nails - Tina and Alyssa (the new owner) especially. I have found Alyssa to be extremely RUDE and lack common sense when it comes to good customer service as evidenced by several prior reviews. Tina, as described in prior reveiews, rushed through replacing a nail that had broken off after two days, and sent me out the door with bumps and bubbles as though it were perfectly acceptable. She is very combative when she answers the phone and speaks little to no English. I believe she is also in charge of the cleaning there and I wouldn't recommend going in there needing to use the restroom as it is disgusting. I have had the pleasure of working with Vicki who is sweet, kind, and extremely particular about her work, and have never left her with a set of nails I wasn't proud of. Unfortuantely, the owner has fired Vicki for circumstances I wish I could share on here, instead I will simply say DO NOT SUPPORT THIS SALON. They are very shady and underhanded firing anybody who develops a serious clientele. Save yourself the grief and go see Vicki at In Style next to TJ Max in the Waterford Town Center @ (407) 275-9999. You will not be disappointed. Do not give this place another thought - they're simply not worth it.

Recommends

kbrooke

Joined 3 years ago

The only nail place for me. I love this place. I was going to Magic Nails for a while, and they started to get sloppy and disinterested in what they were doing. VIP nails never makes me wait -- it's always in the door then in the chair. The atmosphere is subdued and relaxing. The quality of the work is fabulous. I got a pedicure over a month ago and it still looks amazing!! The owner is constantly running specials, too. I'm sad that the one other reviewer left a bad score, because I've never had that experience.

Doesn't Recommend

plastics

Joined 3 years ago

not recommended. stay away from this place. They are so rude and talk loud,

not English!!!

Poor, fast job