U Break I Fix

Recommends

tim1299

Joined 2 years ago

Such a incredible staff!!. awesome customer service!!

Alex made sure my phone was returned to me in brand new condition! incredibly professional staff and would recommend these guys for anyone that has a damaged phone!

Recommends

teddyt50

Joined 2 years ago

Great customer service, best price, repair came out awesome!. Came into uBreakiFix after I called a lot of different competitors to get the best price for my HTC Evo glass. They had the best price so I made the drive and had them do the repair. Upon walking in I was immediately greeted by Charles which shook my hand and introduced himself as the tech who will be completing my repair. He was very personal and even remembered my name on exit! The repair came out perfect I could not tell it was even broken before. These guys also came highly recommended by my fellow doctors at Florida Hospital, and I see why. Recommend to all A+++

Doesn't Recommend

JoshLJosh

Joined 2 years ago

Do Not Waste Your Time. I wish I could give Zero stars; they completely wasted my time.

None of the stores I called had a replacement screen in stock for a MyTouch 4G. However, these guys could obtain one quicker than any of the other local options, so I placed an order with them. On the morning they had claimed that it would arrive they called me to confirm that it had, so I made the one hour struggle through traffic afterwork to take it to them. When I arrived they claimed ignorance of me and my order. They even claimed ignorance of the phone call they had made to me earlier that morning, despite me showing them the evidence on my phone of the incoming call.

In all, an utterly unsatisfactory experience. Despite their promise to actually go ahead and order the part, and do the work on a discount, I turned them down. I would rather pay 4 times the money to have it fixed somewhere else so that I do not have to deal with these highly unprofessional wasters a second time.