Orlando >Home & Garden > Xterm Pest Management
1901 W Colonial Dr, Orlando, FL | Directions 3280428.553116 -81.404945
9am to 5pm, Monday to Friday
Closed on Sunday
By Appointment only for Saturday
Neighborhoods: Rock Lake, Northwest
Do not waste your time or money on this company. The management and techs have NO training, NO experience. They spray the same chemical for everything! Thats illegal. They lie to your face and have no idea what they are talking about or doing. . ask them questions they have no clue. The management is just as clueless and rude! Pay a little more and go somewhere that will take care of the problem and cares about the customers.
Very happy with my new service. I just switched after being with another company for 3 years to save money. My tech, Jon, was very detailed and thorough and explained some of the things I can do to help discourage the ants.
Don’t waste your time or money! They may never show and you’ll have wasted your money and won’t get it back!
We paid for a flea spray on the inside and outside of our home. We got the inside treatment completed and we were told to reschedule for a second treatment on the outside of the house in two weeks. We did as they instructed and over a month later we have not received the spray that we've already paid in full for.
We’ve scheduled four appointments with them to have our second treatment completed. No one ever shows or calls to reschedule with us when an appointment is missed. The outside treatment has yet to be completed by Xterm.
We have had to call Xterm ourselves to reschedule any appointment that was missed by their employee. Because they have not completed the outside treatment that we have already paid for and is over a month due/late, I have already filed a complaint with the Better Business Bureau to inform them of such.
Bad first impression. Had 9-10am appointment for first time treatment from Xterm. I called office at 10am since I did not hear anything and was told the tech was on his way. At 11:30am tech called to say he would be another 30 minutes late. Told him to forget about it, don't have time to wait over 3.5 hours for first appointment. My time is valuable too. Did not appreciate receptionist lying to me that he was on his way when in fact it would be another 2 hours before he arrived. A phone call from Xterm at 10am to let me know tech is late and an opportunity to reschedule would have been nice. I understand that things happen and appointments are not always on time. I do not understand poor customer service, especially for a first appointment. Messed up my day, will not call them again!
Our Pest Service Is Awesome‎ – Great Pest control service in Orlando. We had two other pest control companies come out and Xterm was the only ones to get rid of the pests!
No more rodents for me! – It was amazing, they came in, quoted me a realistic price and got rid of the pests -- and showed me how to prevent them from returning. i haven't had a problem since.
Yay! No more fleas! – I have 3 cats and a dog, and after months of struggling with fleas and fighting with other pest control guys, Xterm sent out two technicians who finally ended my pets Flea nightmare and showed me how I can stop fleas from returning. Thank you!
The only one that I'll use – Why? because they are the only ones that were showed to me and proved that their eco-friendly pesticides didn't use chemicals. Their stuff is based on natural plant oils that are safe to my children and pets.
New Address – We moved to 1901 West Colonial Drive, Orlando FL 32804.
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