09/24/09

Glad I walk in...

by gabesmom17

I am in Orlando, Fl with my job for 3 weeks. I just so happen into Oceanaire by accident. I had gone to another restaurant in the same center, and was treated so poorly, I got up and left. From the moment I walked into the restaurant, I was introduced to the host staff, then taken to the bar area to wait for my table and was introduced to the staff there. I wanted to sit on their patio, and enjoy the nice weather, and do a little people watching while I was at it. Mike, one of the bartender, was my server, and was absolutely AMAZING. I never felt uncomfortable that I was sitting there alone, he was very attentive, without being annoying. One of the managers came out toensur that I was being taken care of, and to make sure my visit was memorable. I am in the service business as well, and although the food was probably the best I have had while in Orlando, it is the service that will bring me back to visit. I have already told so many people about my experience at both restaurants tonight, they may not remember the 1st restaurant that I walked out of, but, they will certainly remember the 2nd restaurant, I will keep reminding them. I have colleagues joining me at the end of the month, and that will be the first place I take them, as well as my family when we are here on vacation in November! Keep up the great job of giving your customers the experience they deserve!!!

KUDOS!!

• Pros: The service was been the best in Orlando, so far!!!
• Cons: None

04/15/09

Your fish smells

by coveredinsores

found out they were sued companywide in late 08 by the Discovery Channel for claiming to serve "Deadliest Catch" king crab and charging gullible customers who thought they were getting real Time Bandit crab. Turns out their crab is from the same generic supply as everyone else sells in Orlando.

• Pros: Makes life good for Ocean Prime
• Cons: the fish comes from the same vendors as everyone else uses

10/28/08

Very best seafood

by igup

Went there Friday and Sunday night. Both times with 5-9 people.

Some of the best seafood any of us have ever had.

Fantastic quality and service.

The blackened halibu served oscar style is amazing.

• Pros: everything
• Cons: none