Orlando Import Auto Specialists

08/20/11

Professional, Reliable, Great Staff and Owners!

by miotch1 at Citysearch

Joe, Dwayne, and the crew are the best. They fixed a fuel pressure issue on my wife's 2005 Mazda MPV that two other mechanics had failed to fix (and those failed attempts were at a great expense to me). When Joe found the real culprit, it was a faulty valve and cost me about $100.

They have done extensive work on my 1995 Civic as well...they know Honda and Acura like the back of their hand, and have bent over backwards to help me self repairs when I get in a pinch.

In short, their prices are very fair, and their expertise, professionalism, and customer service are top-notch. While in the shop, I've seen them work in plenty of last-minute repairs for customers at the end of the day, just to get people back on the road.

I won't be going anywhere else from now on.

08/13/11

Fair Prices | Good Guys | Goodbye Stealership

by madlilpnoy at Citysearch

I brought my vehicle in for a timing belt, water pump and front motor mount replacement. Their prices are excellent, they use OEM parts and above all great customer service! They did an excellent job replacing the for mentioned parts, but I had an issue with my air cleaner cover.

Joe contacted me immediately regarding the situation. He was cordial, professional and was willing to meet me at the shop during off hours to rectify the issue. I was reimbursed for the price of the air cleaner cover and has made me a very happy customer. Excellent work on a tough job!

06/18/11

Great Service, Great Guys!

by vmullins at Citysearch

Hey, I had a problem with my transmission and had my car towed to this shop bc the reviews were so good. I spoke with Joe on many occassions about the car and what was wrong. Joe was very helpful and straight to the point, but he wasn't cold. He understood my finacial situation and did his best to make sure that I was taken care of and that I was getting quality service. He and his staff went above and beyond the requested service and saved me money. I feel good about dealing with this shop and definately will return and have no problems recommending others. Thanks again Joe!!

02/17/11

Great Service!

by acuraowner at Citysearch

I wanted to find a mechanic shop I could trust with my out of warranty car. Dwayne and company are always right there ready to solve the problem without excessive fees or adding any unneeded work. They give me my car in record breaking time and their work dependable. Their rates are always reasonable and they will use OEM parts when requested. They are great at troubleshooting, too! I highly recommend this repair shop.

01/29/11

Honesty, Integrity, Professionalism

by Leonardo Bonett at Citysearch

My son and I drove his Mazda from Dumfries, Virginia. Before we left we did everything we needed to do with the vehicle: changed oil, replaced tires, checked it out bumper to bumper... Everything went smoothly. We got to Orlando and I noticed a not frequent but a strange noise coming from the engine... I said "shoot, what can this be?" A friend of my son said, "it could be the timing belt". Once again, "shoot". Well, to make a long story short. I was already back in Virginia when my son called me from Orlando. "Dad the noise became too frequent and louder". "Holly shoot"!. I started looking for mechanics reviews in Orlando and had the fortune of finding this guys. Joe & Dwayne treated my son very well. Still we were afraid the problem was serious and we're ready to get hit hard basically because we had no idea what was wrong. My son dropped off the car. Soon after that Joe called to tell him: "Don't worry about it. It was just a belt that needed some tightening". My son was relieved and I was even more relieved. So my son told Joe "I don't have a ride now, so can I go pick it up tomorrow?" Joe said "no problem". The next day my son went to pick the car up. Dwayne handed him the keys. My son asked "how much do I owe you, guys", Dwayne responded "you're good. No problem. Drive safe". So the guys diagnosed the problem. Fixed it. Kept the car overnight and the charge was? $ Zero!!!

Finding honest mechanics in this day and age is as impossibly difficult as finding honest attorneys... Please!!! So if you live or are visiting the Orlando area and experiment a mechanic problem with your vehicle, please DO NOT HESITATE FOR ONE SECOND... Drive safe and take you car immediately to this guys. You won't regret it. This are best professional mechanics in the Orlando Metro Area!!! Nice guys and on top of that honest and kind.