10/27/08

Have to recommend Travellinc

by Travellincrecommendation

Hello C,

I wanted to let you know that we had a great trip from Orlando to Four Points with Lincoln today. He was on time, very polite and a great source of information on the area. This was my first car service and I can say I am very pleased on everything from the price, hybrid SUV and the driver. Thank you again!

Arianne

• Pros: first experience was a great one - highly recommend this company
• Cons: none on my trip :)

10/27/08

TravelLinc Success

by TravelLincSuccess

On Saturday, Aug. 23, I had arranged for you to pick my party and I (6 of us) up at Orlando Airport, and transport us to Port Canaveral to pick up our cruise ship. Unfortunately, only some of our luggage arrived in Orlando with us. This necessitated my spending almost an hour with Southwest Airlines, filing lost luggage reports, and trying to make arrangements for our luggage top be forwarded to the port if it showed up. I had called your office to explain our predicament, and was put at ease; our driver would stand by until we were ready. You also assured me that, since our driver/car wasn't reserved for another trip that afternoon, we could have the driver take us somewhere to replace our lost luggage. This he did with great courtesy and patience. I want to extend to you, and our driver (whose name I don't recall), my very heartfelt (if tardy) Thanks! for assisting us during that extremely trying experience. It all worked out, and we ultimately had a great vacation.

I also want to extend a very heartfelt and sincere apology to the gentleman who was answering the phones in the office around 11:00 AM. Once I finished with the airline, I called the office to let him know that we were ready to meet the driver. I'm afraid I became quite impatient with him as he tried to explain where to meet the driver, and became very short and rude with him. If there's any way you can figure out who it was, please pass along my apologies to him!!

Again, my thanks to you for the great service both in getting us to the port, and then back to the airport on the return trip. If we're ever down that way again, and need limo service, we'll be sure to call you!

J Langan

• Pros: great company, great service , great price - all around a great experience
• Cons: can't think of any!