American Signature Furniture

Doesn't Recommend

RALPH NADER

Joined 4 years ago

TERRIBLE EXPERIENCE - POOR QUALITY. We bought a beautiful table from the store in Altamonte Springs. It was delivered 7 days later - Awesome delivery guy. Table was 1/2" taller in the middle than on the edge. Called and asked for a replacement (7 day money back guarantee). I was told by a salesperson, floor manager and the general manager said they will not replace it, they will only fix it. It wa not until I told them I will personally return it and throw it through the window before they agreed to replace. they only came back with the pieces that need replacing. NOT the whole thing, this one was bad too. after 2 hours of trying to convince us to keep it they finally took it with them. It has been 7 days and my credit card has still not been refunded. TERRIBLE EXPERIENCE. Will never buy from again.