Gaylord Palms Resort
Kissimmee, FL 34746
Phone: (407) 586-2000
- Cross Street:
- Interstate 4
- Best of Citysearch:
- Business Hotel 2007, Family-Friendly Hotel 2007, Hotel Pool 2007
- Hours:
- Daily 24 hours
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Editorial Review for Gaylord Palms Resort – by Elisha Pappacoda
In Short
Designed in the vein of a southern mansion, the resort boasts 1,406 guest rooms, 106 suites and 400,000 square feet of convention space - all in a smoke-free environment. The resort's focal point is a scaling glass atrium portraying various Florida locales like Key West and the Everglades. Guests may dine at the Caribbean-inspired Sunset Sam's Fish Camp, the rustic Old Hickory Steakhouse, the luxe Villa de Flora or the trendy H20 Sports Bar and Grille.
Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.
Insider Tips
When to GoThere's no better time than Christmastime when the resort carves 2 million pounds of ice into a winter wonderland.
The ExtrasDrop the kids at La Petite Academy Kids Station, where they'll be treated to a customized play date.
User Reviews for Gaylord Palms Resort
04/23/2008 Posted by lph85
I was on a business trip with important clients so naturally we went to the "nicest" hotel the area could offer. The hotel is beautiful and unique, but service was worse than imagined. Forget calling for the front desk or business center to bring you something because over the course of two days they never delivered a package to the room- instead they misplaced it and took almost 45 minutes to find it (after I had to personally walk to both the front desk and business center to retrieve it). After checking out on the last day the bell service took over an hour to come to the room after numerous calls and then the hotel forgot to load the baggage into the back of the car and we were unaware until we reached our next destination and missed our flight in order to get it back. I understand that the size of the hotel is like running a small city, but the staff need to follow through with their communication and make sure actions like loading luggage are complete. Hopefully the service will improve because the hotel itself is beautiful.
Pros: You don't even have to leave the hotel if it's raining outside-atrium hotel with amazing interior
Cons: Service, hotel communication & follow-thru, don't expect to be in a hurry here
09/06/2007 Posted by richardgeer
This is one of our favorite get away locations! Birthdays, anniversaries or special brunch occasions are all good excuses to go to Gaylord Palms. If you enjoy incredible landscapes (indoor and out), waterfalls, great food and drink and a variety of resort environments in one - go to Gaylord Palms! The staff will take care of everything you ask and then go beyond your expectations everytime.
Pros: Views, restaurants, service, mood
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