So Long, Eddie.
Have been pretty regular customers of Tuscany for several years, but have not been since Eddie left...he was, for us, the heart and soul of the place and always had a great smile and time to mingle with the guests to assure all was going well.
We will check it out again soon...but must admit some of the reviews have me a bit skeptical...can you still have dogs on the patio?...that was a great addition, and one that I hope is still allowed...
Tuscany Restaurant - I think not.
You build a business one customer at a time and you lose a business the same. I am sorry to say that Tuscany's Restaurant lost our business tonight. My sister had told me about the restaurant and said the food was great and that we should give it a try so we did.
We got to the restaurant, nestled in the Tusckawilla neighborhood. At first glance it appeared to be a nice, quaint restaurant. If we only knew what was waiting for.
We walked into the restaurant and the waitresses were buzzing around like little workabees. I thought to myself, this looks pretty good. I spoke too soon.
The hostess greeted us by telling us there was a 30 minute wait. Ok, we have waiting longer for other places so why not. As other people walked in, the hostess told them that they were backed up and that they were not seating anyone at this time. They were trying to get everything caught up.
About 45 minutes later we were finally seated. Our waitress took our orders, brought us our drinks, bread and salad and off we went. At this point we are still thinking everything is going good. 20 minutes, 30 minutes, 45 minutes go by and no food. So at this point we hace been in the restaurant for 90 minutes and still did not get our food.
We became friendly with the people sitting around us. Everyone was feeling the same way-- what is taking so long? A few minutes later food was brought out to this older couple sitting next to us. Everyone started to clap. We watched as they ate their food, paid their bill and left the restaurant. You guessed it! We still did not have our food.
By this time my patience has run out. The waitress proceeds to get the chef who comes to our table to apologize and stated that the food would be out in a few minutes and that they would take 50% off of the check. Fine but I was even more annoyed that people who came in after us received their food already and we still had not gotten ours.
After almost an hour and a half wait, our food comes out. We are still willing to eat at this point.
We each take a slice of the pizza. We had ordered a white pizza. There was no flavor to to the pizza. The crust was soggy. Not a good experience. So on to the main entrees. My husband had the past trio and I had ordered the eggplant rollatini. Although it looked good, the taste was something different. The sauce was bitter and the ricotta cheese was dry. The sausage in my husband's dish tasted like mush and the sauce was very watery. Our waitress came over and took one look at us and realized we did not like it. She graciously apologized and indicated she understood. She took the main meals back to remove it from our check. We said we would pay for and take home the pizza. We figured throwing it in the oven and adding some garlic would make it taste better.
The next thing we know the female owner comes over to our table to apologize. She was very matter of fact stating that she is sorry and we do not have to pay for anything and we could just leave. That was not a sincere sorry. It was an "I dont want to deal with you or hear anything and you could just get our of my restaurant".
New Owners!. Tuscanys has new owners. I personally liked Eddie, but can understand how is huge personality can turn some people off. The food is delicious with my personal favorite being Pasta Labella!! The servers are very friendly and we feel like family when we go. The sauces are all cooked to order with fresh ingredients. Neighborhood friends are always present. It just doesn't get any better.
Good wine. Nice waitress. Bad food and for gods sake, dont order the Eggplant Parmesan. Four of us dined for the first (and Last) time. The food was marginal at best.
The manager is a jerk. 5 star reviews had to come from owners/Staff (under threat)
Don't eat here. Lousy food, dirty dining room, a$$hole manager, bad service
Dirty Dirty Dirty. The bathrooms were messy and unkempt, the silver was unpolished, the menu was more a diner than an italian restaurant, and Tuscan it wasn't. more run of the mill "my forst Restaurant" faker italian..and the manager is foul mouthed
Very lousy Italian. This is a greek diner masquerading as an italian restaurant. The chef/owner is foul mouthed when he is even understandable, and the servers are slow and uncaring, there side chatter and personal lives are more a topic of conversation than the customer service is...
I am trying to get a coupon at great frustration.. I have never been here. I would like to go to this restaurant, but you are making it very difficult to get a coupon, and I do not go to a restaurant without a coupon. Why are you trying to get this information from a new member!! Don't you think it kind of silly?
You want Italian?? This is the best!!. My wife and I have yet to order something we didn't enjoy. The Bruschetta appetizer can't be beat and try the Muscles fra Diablo.. The Zuppe De Pesce is the best we have had in Florida....The wine list is great and if you are waiting for a take out they will give you a glass of the house wine to enjoy. If you are not into wine ask for a cold beer. The owner is the chef and he does things right.. We love this place...Be prepared to be a big eater or take some home with you. The portions are much more than you would get in any local italian chain restaurant and the cost is less. ENJOY THE FOOD. WE ALWAYS DO...
Best Italian food in the area. OK, I'm from Europe and I know Italian food when I see it. This place does it all! The food is excellent - forget Olive Garden or any chain for that matter. Privately owned is the best! Each dish is done with care and is homemade in the restaurant. Many other restaurants have a lot of food prepared somewhere else and than delivered - not this place. Highly recommend it - my favorite is chicken Vienna - creamy pink sauce is the best!
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