Spas >Robert Severo Signature Salon & Day Spa
BRAZILIAN KERATIN TREATMENT MAJOR WOW FACTOR. I was referred to Robert Severo's by a friend of mine whose hair looks absolutely the cutest I've ever seen. After calling and talking to a gentleman, who by the way was very knowledgeable and answered all of my what seemed to be a 100 questions about the service. The best was the treatment that they use has no formaldehyde. So I booked my service. I walked into a greatly-lit space, and was readily welcomed by a very friendly staff at the front desk. I was immediately greeted by Sonja, who was so intune with my needs for a new look that I completely set all my usual hair manipulating fears aside. Well let me tell you.... Sonja is nothing short of amazing. She gave me the perfect treatment and cut to suit my everyday needs. I walked out of the salon, with gorgeous stright hair and my cut was one of the best and is completely manageable even in the days after visiting the salon. I cannot say just how pleased with the service and outcome I am. I will, without a doubt, be recommending Sonja and Robert Severo's to my friends. It is definitely one of the best salon experiences I've ever had.
BACK TO MY NATURAL COLOR.
I'm new to Orlando and had tried other salons to keep the gray out of my hair, I'd used a lot of box color in the past, I know it's' wrong, anyway and was trying to get a more natural look. The problem was that every where I went the stylists would match the box color...so I'd paid a small fortune to get the results that I did not want or asked for in the first place. The first thing Sonja asked me was if I wanted to go back to my natural color, I said of course but can you do that seeing what I have done to my hair. Sonja said of course and explained my natural colors and noticed what no other stylist had noticed,
Needless to say she spent several hours and gave me alot of advice on how better to take care of my hair. It now looks very natural and very healthy!. It looks so good shiney, and best of the right color that I wanted. I've got Robert Severo on my speed dial and plan to keep my hair looking healthy and natural by becoming one of Sonja's regulars!
LOVE MY FACE. Ok, so I have been wanting to do microdermabrasion for a long time now. I read up on it and talked to people about it because I had some concerns. I found Robert thru a friend that go's to him. Well I have to say, Robert did such a wonderful job on my skin that I feel like a new person, my skin looks so much better. The nice thing was Robert took his time and made sure that everything felt just right, no rushing. I will be a client for life.
I wouldn't recommend for Thermal Reconditioning / Straighten. I've had Thermal Reconditioning / Japanese Straightening done a few times in the past at different salons. Last year I decided to try Robert Severo Salon and Sonya did my hair. She was nice, but the results were not good compared to other places I've been. In fact, parts of my hair were damaged by Sonya and I have never had that issue anywhere else. I'm sorry to say I won't be able to recommend this salon for Thermal Reconditioning.
Amazing straightening, love my hair, great environment. I found Sonja after doing much searching for thermal reconditioning. I've always had very curly hair, and I'm so thrilled with the results. My hair actually looks healthier and shinier now after the process, and so much easier to do, and I don't miss the crazy curl that I had going on. Sonja does amazing work, and she's been extremely helpful with all of my questions and put me to ease with everything. Everyone at the salon was friendly, and I have to say this was a wonderful time for me.
WOW Truly Happy.
I am truly happy with my new look. I found this salon through a friend. I was in need of a change in a bad way. (Not feeling good about myself thing going on) well I could not be pleased with how everything came out. I can not say enough on how happy I am. So, many hugs latter I left felling great about myself once again. I had such a great time.
Voluntary For Event Thank you, Thank you.
I want to say Thank You to everyone at Robert Severo's for the time that you put into the event to make it one of the best events of the year. Thank you again for everything. And I look forward to working with you next year.
Used to be great. I've been going to Robert Severo for a couple years now, up until yesterday I had been completely satisfied. The stylists were always friendly and accommodating. I don't know what has happened (the economy or maybe the Aveda institute being built up the street) but all the sudden it's like they don't care anymore. I tried to schedule my appointment in advanced but got waitlisted, not usually a big deal because usually at least one person will cancel. So I call day of and yes there is an open spot, I go there and the place is empty, I can see why it was hard to get an appointment there was only one stylist in a salon with 8 chairs. I always get a different person every time I go which tells me there is a high turnover, usually a sign of poor management. I'm really only there to get a trim (to keep my hair healthy so I can donate it), and a flatiron. I'm a single father, full time student and employee, I really don't have time to spend on my hair so every once in a while I like to treat myself with a flat iron at the salon being the most outrageous I ever get. Well I got a half hearted shampoo, had to force a conversation, then didn't even get a flat iron because no one had put it into the notes and another customer was coming in. So this other customer comes in and they roll out the red carpet, he gets asked if he wants something to drink "the chardonnay is room temp is that ok?" I'm not a big drinker but I could care less, it was then it hit me I was getting rushed off the seat for apparently a VIP customer. Do I get offered to reschedule? Nope. Do I get offered an apology? Half hearted. Do I get a courtesy discount? Nope and I still tipped! I was really hoping for a follow-up call later on that day or the next, but nothing came. So I callback ask to speak to someone about my bad experience I lay the details on the line. I get a callback and I get another half-hearted apology, and basically get told they accommodated me by letting me come in. I'm sorry to be sarcastic for a moment but Wow so I pay you money and in return get treated like I'm not even worth your time, how exactly is that accommodating?
GREAT SALON. LOVED THIS SALON!!! I searched high and low for a good salon and finally found this one!!! I had my hair done up north in a great salon and tried to have someone down here do it...only to have it ruined!!!!!!!!!!! I was totally upset and crying!! I emailed Robert Severo Salon and Sonja took my challenge, which she passed with flying colors. I finally got my sexy cut back and my platinum blonde was no longer with orange roots (from the mess up at the other salon) but was now once platinum again!!! THANK YOU THANK YOU!!! I feel like a new woman and not that stay at home housewife!! You Rock SONJA!! :)
William made my curly hair look great again!. For the past two years I've been hunting for a stylist who really understands how to cut curly hair. I seem to jump from one stylist to another like a girl on revolving blind dates hoping to find the "one". I found Robert Severo Signature Salon on Citysearch and crossed my fingers that the rave reviews were in fact true. The receptionist was cheery and found an appointment that would accommodate my busy schedule. Upon arriving to the salon, I began to have doubts since the shopping center wasn't all that appealing. Don't judge this salon by its exterior. This is not a snooty Park Ave salon, but that's part of the reason I like it. I paid $55 for a fantastic shampoo, cut and style. To me a great haircut is worth every penny! William spent time talking to me before and explained how curly hair should be cut. I didn't feel rushed and he spent the time to get the cut just right. This salon is certainly a diamond in the rough and I will be taking the 40min drive to visit William again.
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