01/07/08

Bad food, bad service, rude management

by sam_jain

First and last visit there. I went and ordered pizzas to go, they said it would take about 20 min, I waited there for about 45 mins. Took it home, when we got ready to eat the pizza we saw the toppings were not what I had ordered. I called them back? the manager was rude and unapologetic. After a lot of discussion he agreed to make new pizzas, I had to drive back to pick them up as their deliver person was to busy. To top it all the food was horrible. The pizza had a lot of thick tomato sauce and lot of cheese but extremely low on toppings. Rude and arrogant service, bad food, thanks but not thanks. There are many better options?like Carrabba?s where we ate the next day and loved it.

01/02/08

Bad management, bad food

by mob2

Poor service especially from the manager.The food was one big disappointment. If he were cooking barbecue the blackened bottom on the pizza would make sense. Giordano does not live up to its namesake in Chicago.

• Pros: Ballon person
• Cons: manager

08/20/07

Problems with take out order --first time ever!!! Very dissappointed!!!

by debi32348

Ordered Bruschetta to go as part of my order...normally the bread is seperate from the topping in a "to go"...but not this time! By the time we got ready to eat,,,the bread was so soggy you could not even pick it up! I trashed it and called them...was told the manager would call me back, but he never did. I was in Orlando for three days after that. Disappointing. Never had this problem before. Eat there @ least twice a year while in Orlando...may change that now. I did not go get an uncooked stuff crust to bring home as usual because I was upset.

• Pros: Ambiance is great! Servers are friendly and good.
• Cons: Take out was disappointing this trip