Pollo Tropical

Doesn't Recommend

mark32812

Joined 4 years ago

Can't get an order right. I ordered a cubin wrap with out pickles they said they could do it as long as I wait. I waited then the gave me my wrap it had pickles. I went back in and talk to tio the Woman at the counter Her name tag said Amy. Amy called the manager told her about the pickles and she went back to doing her job. The Manager her name tag had a long name and I didn't get all of her name but it was something "Loudion" not really sure. Well she started to make me another wrap and put the pickles on it as well. I told her "NO PICKLES" she went to where she thought she was out of view but was not and scraped the pickles off and wraped it back up. I was not happy.

When I got home I learned that they messed up both of the other orders as well. They are 0 for 3 here. Also they skimped on the pork.