Arrived at restaruant after attending Blue Man Group - great time - great mood - crushed by lack of service or care from Shane at the bar - ignored us for 15 minutes - we were the only party NOT SERVED - after receiving our drinks - we moved to opposite side of bar as 2 seats became available - new bartender did not want to serve us as he felt he would step on toes of Shane - took another 3 requests for a glass of wine before he finally delivered and only after taking every other walk up to the bar - very disappointed in level of service - certainly was not about the customer!
The Alternative to try at City Walk.
If you don't want to wait over an hour to get "a cheeseburger in paradise," take the short walk up to The Latin Quarter. The times I have been there the wait is minimal and once you are inside the food, the service and the atmosphere are definitely above average. This is a great place to unwind after a day at Universal.
Stylish, Aztec-inspired restaurant and dance club.. The Scene You don't need to be living the vida loca to recognize the recent surge in popularity of Latino-based music. With a thriving Latino population of its own, Orlando was primed for Latin Quarters, a stylish, Aztec-inspired restaurant and dance club at Universal's CityWalk.
The Draw The club taps all 21 Latin nations for its music, but features Peruvian and Bolivian bands. In the case of house band Adalberto Bravo y su Orquestra Identidad, the number of members reaches into the double digits, making for an exotic assault on the aural and visual senses. The dance floor, surrounded by a moat and situated under faux mountainside and starry sky, is a welcome mat for your salsa, your merengue and your cha-cha.
Understanding Latin Culture.
Latin Quarter IS a tourist spot, and better known for the music and dancing than anything else. The food is average, but the music is great and the atmosphere is along the lines of a typical latin atmosphere, fun, friendly, loud... So if you are wanting a quiet latin dinner, there are plenty of other places, but if your intention is to eat something and then enjoy a party, then this is the place to go.
This is definatly a tourist spot. Unless you like not being able to hear what anyone at your table is saying do not go. The food was good and drinks good but a little expensive for what you get. We went because we were curious and now its out of our system and we won't return.
Very poor service, passable food.
My boyfriend and I went because of a 25% discount for annual passholders. We made reservations for non-smoking at 7:30, and then were told at 7:30 that we had to either take a smoking table or wait 20 more minutes. When we sat down, we didn't see our waiter for 5-10 minutes. Someone else brought out our appetizer, and then the dinner 3 minutes later. The food was just ok, and overpriced. We were fed up and wanted to leave, but even though it wasn't busy, we were kept waiting for another 20 minutes. We are usually very patient people, but it was ridiculous! Definitely stay away from this restaurant.