Cigarz At City Walk

Doesn't Recommend

Benson S.

Joined 1 year ago

Worst Establisment in Orlando.. This the the worst customer service experience I have ever encountered. This place is full of low-life trash, including the bar-tending staff. I could not order two beers, since the idiot manager insisted in the rudest possible way, that he needed to "get a visual confirmation" that the other beer was for my wife. I politely explained that she had wandered to the stores next store, to check out some sun glasses and such. But that was no good for this putz, loser,who proceeded to be rude and start a scene.

I will find and phone the owner of this establishment, if one might be so generous enough to call it that. And tell him that he has hired an idiot to tend bar. This was the lamest customer service experience in my 40 some years of existence. Do yourself a huge favor, go to Downtown Disney Sosa Cigar Bar, or Corona Cigar on Sandlake Rd, and you will be treated as royalty instead of human filth and excrement. I will be letting Universal Studios upper management know what is going on in this place. Poor customer service, and possible drug dealing based on the "seediness" of the crowd there. Please, do yourself a huge favor, avoid this place like the bubonic plague.