Charley's on International Dr. is not the greatest experience if you are looking for a wonderful meal. They over cooked our steaks and the lobster was like rubber. Try Flemmings if you are looking for great quality steak and wonderful service that really shows.
big flavors - normal prices. Let me start by saying if your not willing to pay $35+ for a real quality steak than you havent had a good steak yet. These from what I can tell are usda prime and not cheaper choice cuts. I had the wagyu steak and it was awesome. The waiter didnt think I would be able to finish it as it was a large cut. It proved to be a easy meal backed by some chianti suggested to me by the waiter and it was perfect. Also as a side note never drink orlando tap water its terrible.
What dissaopintment!!!!!. WWow!!!! I normally would not take the time to write a review but tonight-I had to!!! Totally disappointed!! One gets better service at our local Perkins than here. Our waiter "Walter" acted as if he were doing us a favor. For a restaurant with higher than average prices, one should get better service. Why did I have to remind the waiter that we needed bread and butter (Party of 5 adults with 2 kids) considering it took so long to get our meal in the first place? The salads were wilted and actually the lettuce leaves were rotten in some areas. The water tasted and smelled of chlorine and albeit requesting the children's meals be brought before ours, they came later after we haad to "remind" the waiter. My sister in laws's filet mignon was over cooked an awful! But did anyone ask us how were doing? No!!!! Our waiter didn't. Not even a thank you from him. I am writing their corporate headquarters next.
great steaks. After a busy day at the parks with my family, Charley's Steak House was a great way to end the day. The food was great--from the appetizers all the way down to the desserts--and I would recommend this place for anyone looking for a quality meal.
Best ever!. My family went to Charley's while we were on vacation in Orlando. When we first walked in we thought we may be under dressed, we had been at Universal all day. But the lady up front assured us that we were fine and made us feel very welcome. My husband travels often for his job and he told me that there is no place like Charley's, he was right. Our steaks were the best that we have ever had. The server, Jackson, was very knowledgeable and pleasent. We wanted a nice bottle of wine for dinner and Jacksons suggestion was perfect. The lady from the front came over to help Jackson deliver our food and even offered to cut up the steak for my children. Then while we were finishing our huge piece of cake the same lady came by to check on how we enjoyed our meal. Come to find out the lady that had greeted us at the door, served our food, and come by to check on us was a manager! I have never experienced anything like that before, she really made us feel welcome like we were the only people there. I would go back to Charley's because the food was amazing, but the service we recieved was what put the experience over the top. Thank you for having such a great staff. Jackson and Marianne deserve a raise!
Awful Experience at Charley's Steakhouse. Awful food and $$$$$$$. My petit filet was gristly, veggies tasteless and tough and salad very blah. Four of us shared a very modest ($28) bottle of wine and that was it for booze...bill, with tip , was $308. Truly the worst meal I've had in a high end establishment. From now on for me it's go with what you know such as Ruth Chris, Morton's and S&W's..even Outback can outdo this place. . My fault for not sending the entire meal back..but didn't want to make a scene so I guess I can just chalk it up (not chew it up) to a very bad experience.
Loved it. Better steak that DelFrisco's! Excellent experience. The service was very professional. The ambiance was very nice.
POOR, INCOMPETENT MANAGEMENT. Although the steaks were above average, whoever owns this establsihment should invest some of their profits into training for their management staff. I was dissatisfied with the service and the female mgr. who inquired about our "experience" seemed more concerned with repuration than provididng exceptional service. She made us feel as though we were an imposition simply for stating our perception as to the mediocre level of service at best. Maybe the same quality they claim to have should be exhibnited in regards to interaction with their guests. The manager was just shy of being rude and seemed unconcerned with our legititmate complaint for the money we spent. I could spend 200 dollars else where, but I would suggest they start with etiquette training for their management staff (Marianne).
Not Worth It. Visited Charlys Steakhouse, as compared to famous steakhouses in major cities such as Miami, New York, Chicago, this restaurant does not level up. Not only is it overpriced, but also the steak was way below average and the service not al all good. I will not recommend this restaurant to friends.
Poor service, below average food, over-priced. Restaurant does not feel clean. Salad bar is below average.. This is the second time I have been to Charley's Steak House. My first time was pleasant and my steak was above average. This time however, the service was poor and my steak was below average. I would not recommend this restaurant to any out-ot-town visitors. Locals may have a better experience, but I would not recommend going in a group of more than four. Del Frisco's is a much better dining experience for the money. I feel that when I pay over 36.00 for a porterhouse steak, it should not be tough. I should not have to sit through most of my meal with an empty water glass. Since we came with a group, we were charged 17% gratuity, but our service was not worth that.
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