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Heart of Gold!.
I first met Carolyn over 25 years ago. I was a PTA mom for the local elementary school at that time . I have been a teacher and club sponsor for over 20 years. Her welcoming and down to earth demeanor has endeared her not only to me but to all the people that I have recommended to her flower shop.
Carolyn has arranged flowers for every school award ceremony, Homecoming and Prom that I have hosted. She has also been our "family florist" for all of our happy and sad occasions. She is my "go to" person when my students need to get their flowers for HOMECOMING and for PROM. Her prices are reasonable and she'll work within your budget.
As I said in my heading, Carolyn has a heart of gold!
Carolyn Saved My Wedding!.
Something always goes wrong during a wedding... for me it was one of the most important parts, my bouquet!
I live in Kentucky and the florist I chose was a local woman who had done my best friends birthday arrangements. She kept promising me the bouquet would be done in plenty of time. So finally 7 days before the wedding I go to see what she has put together and I almost cried!!! It was hideous! Words cant describe how horrible it looked. I called my Aunt how lives in Orlando and she told me she knew a woman how could fix everything... To be honest I was a bit scared.
But the next thing I know she calls and asks me to describe what I wanted. I told her anything not ugly... Then with 2 days to go a box arrives and inside, a miracle! It was BEAUTIFUL & PERFECT!!! She single handedly saved my wedding day. From now on this flower shop is where I will be getting all my flowers for all occasions :)
Always my first call. My family has been using Sheridan Flower Shop for years - easily 25 years. Carolyn is always my first call when I need flowers for anything. Case in point, I just called to order flowers for a memorial service and she hooked me up. I'm 37 years old - she did my corsages for Cotillion back in the 80s when I was a tween and then high school proms, all of our holiday centerpieces, my wedding, etc. Any time I need flowers for work, she makes it happen...from simple single stems, to corsages, to large table arrangements - her shop isn't fancy, but her floral arrangements are better than the "mystery" arrangements you get when you call 1800FLOWERS and they ship your order off to some random local florist and it doesn't even remotely resemble what you chose. So in case she reads this - Thanks for all the years of flowers Carolyn! ~Robin~
Absoloutely Superb customer service!. I have called this shop several times and always had great service. Carolyn (the owner) now feels like a friend to me and always recognises me when I call. She has a great customer service attitude and believes in supplying a bouquet that she would like to receive herself. Her telephone manner is exemplary and it always feels like I am talking to my mom. Each transaction we have does not feel like doing business, in fact its more a pleasure spending money in her shop. I would recommend this store to anyone. Thank you so much!
Don't even bother calling.... She's a really touchy person. I don't care how great your flowers may be, there's no call to be rude to people who call you for service. What a waste of time.
Worst customer service I have ever experienced!.
In 20 years of dealing with small and large businesses I have never been treated the way I was treated today. Person who answered the phone was the RUDEST person I have ever encountered and I cannot believe this shop is still in business. She answered my question about location with a very harsh "WHY DO YOU WANT TO KNOW?
I answered that I was just wanting some information about flowers to which she responded "We don't have any! Sorry! and hung up. I wouldn't recommend them unless you enjoy RUDE salespeople.
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