10/10/08

service

by Slvrboys

Bases on my experience @ Charley's The first thing I look at is 'Cleanliness" all I can say is they need to work on that ASAP. As far as the food it was good but if you are going to add Bleu Cheese Crust to the ribeye don't use the hand torch for god's sake!! UNLESS you like it "Gooey" style which was....No comment. Second the service was horrible and the place looked like it needed a face lift! so you can obviously tell they don't invest money in the resturant, You would think that spending $300.00 on a dinner for 2 the place would decent..WRONG.

Seriously I would rather do a "Take out" IF I WERE EVER TO GO THERE AGAIN, can anyone say RUTHSCHRIS, MORTONS, ETC Good luck.

02/27/08

good food, super bad service

by Sheronica

we went here spring break of 07, for my birthday. we had a party of like 12. the food was great, a little pricey but well worth it. The service on the other hand was some of the worst i have ever had. Our waiter was sick so hacking all over everything, was not listening to us when placing our order. We all wanted seperate bills and i know i specificaly asked him to put me and my husbands bill seperate, then once we were done eating he refused to split up the bill, we waited for over a hour after eating just to pay and had to complain too two other people another waitress and the bar tender, just to try to get our bill paid, it was my birthday so we were trying to get out of there to go out and he was just extremly rude. I got to say it was the worst service i have ever had. i will probably never go back there just for that. Hope your experience is better...

• Pros: seafood was outstanding
• Cons: service was the worst ever

02/24/08

Over priced ordinary food!

by Efood101

My fiance and I went to Charley's on OBT for my birthday. It was my choice, and obviously the wrong one! We ordered Ahi Tuna as an appetizer which was supposed to be served rare. But instead we got something that did not resemble Tuna at all. It was way over cooked, and eventually our waiter came back so we could send it back after only eating two pieces. Next, we had to sit through an awful presentation of the different cuts of steak being offered. It was a little over the top and unnecessary. We both order filet, they were definitely better than the Tuna, but average at best. I do not recommend the peppercorn encrusted, which I assumed would be a nice outside crust of pepper but instead was whole peppercorns!! It was too dry and overcooked. And to top it off, what high-end steak restaurant has a salad bar?? It shocked me. All I can say is - I was very disappointed. The service was even worse with a waiter that paid more attention to his party of 6 (mind you they were not busy and it was a Sunday evening). We waited for the waiter to refill our $13 martinis and we waited to send back our Tuna, and we waited for the check, and then we waited another 20 minutes for him to even come back to collect the check. WORST BIRTHDAY DINNER EVER!

• Pros: None
• Cons: Food, price, service