07/09/09

Response to Review by Dyna

by 5dancinfools

In response to Dyna's negative review.......Ive had many dealings w/Sandy & staff over the years. Theyre great people & bend over backwards to make sure that I am taken care of. I suggest the person who wrote this try keeping an accurate check register; that is obviously where the negligence is. Had you deducted the amount from your account when you wrote it & balanced your statement as one is supposed to, there would have been no problem. Sounds like an attempt to get something for nothing. Unfortunately it backfired on you. Youre a professional? At what, scheming?

• Pros: ALL
• Cons: NONE

07/09/09

WOULDNT TRUST ANYONE ELSE

by ALICIA

I HAVE TAKEN MY CAR HERE FOR REPAIRS NUMEROUS TIMES OVER THE YEARS AND HAVE NOTHING BUT GOOD THINGS TO SAY ABOUT THIS ORGANIZATION. IM NOT SURE WHAT THESE OTHER PEOPLES SITUATION WAS, BUT YOU ARE TALKING ABOUT JUST PLAIN GOOD PEOPLE OVER AT COLONIAL AUTO BODY. I THINK MAYBE THESE PEOPLE JUST DONT UNDERSTAND THE BODY REPAIR BUSINESS. I HAVE UNFORTUNATELY HAD A FEW INSURANCE CLAIMS IN THE PAST. WHEN YOU ARE TALKING ABOUT BODY REPAIRS, ITS ALMOST IMPOSSIBLE TO GUESS AN EXACT DAY THE CAR WILL BE DONE. I KNOW FROM EXPERIENCE THAT THERE ARE TOO MANY VARIABLES THAT CAN ADD TIME TO A REPAIR. I WOULD RATHER THEM TAKE AN EXTRA DAY OR SO TO MAKE SURE MY CAR IS RIGHT, THEN TO RUSH JUST TO MEET A DEADLINE. ITS OBVIOUS, AS YOU CAN SEE HERE, THAT YOU CANT PLEASE EVERYBODY, BUT I KNOW THEY TRY

• Pros: GREAT PEOPLE,SERVICE,WORKMANSHIP
• Cons: NONE TO SPEAK OF

06/27/09

Great work

by morserj

I really had none of the issues others posted about this body shop. I took my corolla here after someone drove into my car. They fixed my car, and cleaned every bid of my car inside and out when they were done. My car was an absolute mess, and I was not expecting them to vacuum and clean everything up inside.

Great service, nice friendly staff.

The car did take one day longer than I was advised it would, and they did not call me to tell me about the delay. However, when I called to check on the status they were very informative.

• Pros: Made my car look like new
• Cons: Took longer than advised.