07/29/09

DO NOT EAT AT JAX

by torifair

I've eaten here before and the food is good but service has always been slow though never quite like this:

My co-worker and I stopped in last Friday on our lunch break. We weren't greeted and sat ourselves (seat yourself at this establishment). While we were waiting at one of the high-tops, the waitress came to our table...I guess, because we never saw her. My co-worker and I were both looking out the window when she dropped two menus and napkins off. Not sure why a server would not greet customers when handing out menus...

We continue to wait. Mind you, there are 3 servers at this point standing around and chatting it up with either each other or the numerous male patrons who are all are drinking. My co-worker and I are no longer looking over the menus but survey the restaurant to hopefully make eye contact with a server for some assistance. One waitress is monopolized by a male patron in the corner (who looks like he's been there since 10 a.m. due to the shot glass graveyard he has piled up on his table), the two other waitresses are at the bar chatting it up with one another. We look at them; they both look at us and then go back to their conversation. Almost like we didn't exist!

After 10 minutes, sitting there and waiting for a server to just acknowledge our presence, a party of 2-3 men come in and is seated right away. Their server brings them a jar of pickles and right away asks what they want to drink.

Now, please tell me how this is right?!!!

After this, we just got up and left. I have never been treated this way at a restaurant ever in my life! I guess if I had male anatomy and burning money on alcohol then we would have received better customer service.

BTW, drink prices (even their specials) are outrageously high and music is way too loud for the middle of the day. I will NEVER go back there again and will recommend to all of my friends and family to do so as well.

• Pros: Food
• Cons: Services

01/12/09

Dissappointed

by Goodbadugly

Every time I passed this resturaunt it was very busy, so I decided to try on my day off of work for lunch. It is what it says it is, a deli, sandwiches and salads. If you like your food hot and a beverage with your food, this is not the place to go. I ordered and Roast Beef Au jus and my friend ordered a Rueben. The Rueben was stone cold inside. The sandwiches are tiny and it came with chips and we were there for two hours, not by choice, with one beverage each, which was obviously gone by the time the sandwiches were layed in front of us and was offered to bring more beverages but they never came. They do have 300 beers to choose from, so the sign says, but I never saw a list of 300 beers

It was very dissappointing to say the least

• Pros: There is outside seating
• Cons: Just a deli with alcohol