11/06/09

unprofessional collection agency

by cynandcap

stering and king has a very rude person handling there collections . John Mendez . He has called and been rude and does not understand our financial situation. We lost our home and my husband work is slow . We are doing the best we can. He called my husband and scallywags. And said that we should have scarificed more then losing our home . I have deleted with collection agencies before and this is rude . He laughed and would not let us get a word in edge wise and was making my daughter upset . I have no problems paying my debts if people would work with us. it may take a longer time to pay but I am responsible enough to pay back what I owe.

11/05/09

underdog using deceptive practices

by oldfashion

john mendez call my job told them i was under investigation my supv call me in his office for a discussion regarding the call john mendez did. you are a unproffesional debt collector you could have gotten me fired you haver no business calling my job about a debt you are suppose to write me a validation notice telling me how much i owe the company to which you represent within five days after you first contact me if you dont have a phone number you still is suppose to seen a written validation notice thaT THE FEDERAL TRADE COMMISSION PROCEDURES.

• Pros: none
• Cons: unprofessional

09/24/09

Disrespectful

by cherrylynn0219

I just got off the phone with one of their reps by the name of John Mendez 1-800-292-7856 and I was trying to find out what the call was about and trying to tell him my situation and he went on and called me a scallywag. I advised him that he did not have to call me out my name and that it was very unprofessional if he was trying to get something out of me he should not talk to me that way, I did not call him out of his name. I asked to speak to his supervisor and he said that he was the supervisor and the person in charge. I also asked for the account number and his address and he would not give it out. Well, I am so glad that I know who Jesus Christ is and did not stoop to his level.

The Business Bureau will hear from me and I will report this company. They are unethical and do not know how to run a business if they allow their reps behave in this manner.

• Pros: None
• Cons: Rude, disrespectful