David's Bridal

11/08/09

Awful, Awful service

by adyol at Citysearch

The sales person that was assigned to me (Lisa) took a look at me and pointed to a small rack of dresses and said "There, those are the ones that will fit someone like you" and turned around. When I asked her about the catalog and the dresses on it, she said "The store inventory availability is limited for people of your size so you can try dresses on but if I were you, I wouldn't expect them to zip up". How rude!!! Mind you, I'm a regular size 12-14 so I'm no whale but she made me feel like the biggest person she'd ever seen! I immediately decided to leave and as I walked out, I saw the manager and told her what had transpired and she just shrugged! Incredible! I guess that when it comes to wedding dresses, you really do get what you pay for. If you're looking for a cheap dress and don't mind being sneered at by some petty sales attendant nor going through racks of dresses by yourself, then go ahead but you've been warned!

• Pros: None
• Cons: Rude Customer Service, Uncaring Management

07/20/09

In love all over again!

by DessiLou at Citysearch

When I went to my junior prom, I found the dress of my dreams at David's for under $100. I loved the dress sooo much that I still have it! Everything about it was perfect- the fit, the price, the style...it was the total package! So when it came time to find my wedding gown, it only made sense to take a drive to Altamonte and try my luck again. My bridesmaids and I went on a Saturday, so naturally, it was a bit busy. But our consultant Melanie was absolutely amazing! She took the time to understand my personality, my needs, my budget, my crazy bridesmaids, and ultimately to find the dress that was made for me! There was absolutely no pressure, I wasn't rushed in and out of bridal suite 24, and I can't wait to go back and get the flower girl dresses!

For those who did not have a good experience, they either had a crappy consultant or they are far too high maintenance! So just go in with a positive attitude and ask for Melanie!!!!

• Pros: Everything!
• Cons: Nothing!

08/04/08

Great dresses and prices, poor service

by flgal689 at Citysearch

I have been to this shop twice, both times with appointments. The first time my attendant/sales girl obviously had too many girls and was constantly rushing from one to the other, forgetting what we needed or who we were. She was very helpful when she was around, which was not often. The second time, I had to wait nearly 30 minutes to have a dressing room even though I had an appointment, and then I was stuck in a small one meant for bridesmaids, so there was no room for the wedding gowns inside. The sales girl was not around when I needed her, and when she was, she was rude.

David's bridal has great dresses and prices, so I give this place two stars.

• Pros: Great dresses, prices, selection
• Cons: Poor service, sometimes rude, lots of waiting